Applications
:: OFFICE SERV OPERATOR ::
Telecommunication software interoperating OfficeServ system
FEATURES
OfficeServ Operator is fully integrated with your voice and data infrastructure to maximize the responsiveness of a customer’s first point of contact with your organization. With the convenient keyboard operation, and with the simplicity of configuration utilizing system information, external or internal incoming calls can be more effectively managed to their final destination using variety of features including. :
- Busy Lamp Field Indication
- Separated Views for incoming, holding, active calls
- Call Manipulation by Drag & Drop
- DID based Service, Block/Urgent CIDs - Contact Information.
SPECIFICATIONS
| System -: | OfficeServ 7200, 7400, 500 |
| PC O/S -: | Windows NT Server W/S 4.0 Windows 2000 series (Professional, Server, Advanced, Server) Windows XP Professional |
| CPU -: | Min. Pentium Ⅲ 500 MHz |
| Memory -: | Min. 512MByte |
| Necessary Application -: | More than TAPI Ver 2.0, OfficeServ Link |
:: OFFICE SERV SOFTPHONE ::
Software-based IP phone of PC/PDA type
FEATURES
The Office Serv Softphone is a software type IP phone that operates by inter-working with the OfficeServ system based on a PC and a PDA. With a USB headset or handset, the OfficeServ Softphone provides virtually identical functionality as existing Samsung Digital phone and IP phone. To help working efficiency to be improved, OfficeServ Softphone enables your staffs to make, receive and release the call simultaneously while working.
- Easy installation, Usage, Back-up
- Key MMC(Man Machine Communication)
- Speed Dialing
- Call Pickup
- Automatic Redialing (PC Version)
- Call Holding (PC Version)
- Conferencing
- Call Forwarding
- Do Not Disturb (DND)
- Integral Paging (PC Version)
- Boss / Secretary (PC Version)
- Caller ID Check
- Phone Book
- Making a call through Drag & Drop (PC Version)
- Supporting G.711, G.729a
- Supporting RTP/RTCP
- Connecting with Outlook DB
SPECIFICATIONS
| System Requirements PC type | |
| PC O/S | Windows NT Server Workstation 4.0 Windows 2000 series (Professional, Server Advanced Server) Windows XP Professional and Windows Vista |
| CPU -: | Min. Pentium Ⅲ 600MHz |
| Memory -: | Min. 256MByte |
| Soundcard -: | Bi-directional soundcard |
| Accessories -: | Headset or USB Sound accessory (TMP-100/200) |
| PDA type | |
| OS Supported -: | Pocket PC 2002 or 2003, Windows Mobile 5 or 6 |
| CPU -: | Min. Intel Xscale 400MHz |
| Memory -: | Min. 64MByte |
| Resolution -: | Min. 240 x 320 |
| Others -: | Wireless LAN card |